Smart Ticket Dashboard for Quick and Easy Management

The Etikto Ticket Dashboard is a comprehensive and versatile tool designed to streamline ticket management for various industries. Whether you manage machine rentals, event tickets, support tickets, or booking tickets for travel, Etikto provides a specialized solution for every need. With five unique dashboard designs, each tailored to a specific use case, Etikto makes ticket management simpler, more efficient, and more organized.

Dashboard 1: Machine Rental Management

This Support Ticket Dashboard is tailored for businesses managing the rental of machinery. It offers a robust set of features to track the health of your rental business, including financial metrics and maintenance tracking.

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Key Features:

• Overall Balance Section: Keep track of your account balance, ensuring you have the financial visibility you need.
• Earnings, Expenses & Profit: View your earnings, expenses, and profits at a glance to help you maintain profitability.
• Number of Tickets: Track the total number of rental requests or service tickets.
• Maintenance Section: Monitor the status of all ongoing machine maintenance and service requests.
• Recent Tickets Section: Stay updated on recent rental tickets and customer interactions for quick follow-ups.

This powerful tool simplifies machine rental and management processes, making it ideal for businesses that rent or lease equipment.

Dashboard 2: Support Ticket Management

The Ticket Dashboard is an essential tool for businesses offering customer support services. Whether it’s for a tech company, service provider, or any business with a support team, this dashboard offers everything you need to manage tickets efficiently.

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Key Features:

• Revenue: Track revenue generated from support services or products sold alongside tickets.
• Ticket Ordered & Refunded: Monitor the number of tickets ordered and refunded, giving you insight into customer satisfaction.
• Solved vs New Tickets: Easily compare solved tickets against new incoming ones to assess the workload of your support team.
• Ticket By Type: Filter tickets by type (e.g., technical, billing, inquiries) to analyze support trends.
• New vs Returned Tickets: Identify the proportion of new issues versus recurring ones to address common problems.
• Recent Sales Section: Get a snapshot of recent ticket sales to measure activity and performance.
• Agent with Most Tickets: See which agent is handling the most tickets for better performance analysis.
• Total Revenue: Track the overall revenue generated by ticket sales or services.

This Support Ticket Dashboard is perfect for managing any type of customer support, from small-scale operations to large service desks.

Dashboard 3: Event Ticket Management

For businesses in the event management industry, this Dynamic Event Ticket Dashboard provides all the features necessary to keep track of ticket sales, customer inquiries, and support tickets related to events.

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Key Features:

• Replies Sent: Monitor the number of responses sent to customer inquiries, ensuring timely follow-up.
• Time to Resolve: Track how long it takes to resolve support tickets, helping you optimize response times.
• Resolved Tickets: View the total number of tickets that have been resolved, providing insight into team performance.
• All Active Tickets: Keep tabs on all open and ongoing tickets, categorized by event.
• Current Open Tickets by Status: View open tickets categorized by their current status (e.g., pending, in-progress, resolved).
• Recent Event List: Stay updated with the most recent events and their associated ticketing information.
• Tickets Solved by Agent: Track which agents are resolving the most tickets to ensure fair workload distribution.

This dashboard is the ideal solution for managing any type of event, from concerts to conferences, ensuring that ticketing and customer service are handled efficiently.

Dashboard 4: Event Ticket Sales & Management

For businesses focused primarily on ticket sales for events, this Event Ticket Dashboard provides a specialized view of your ticketing operations.

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Key Features:

• Ticket Sales & Revenue: Track how many tickets have been sold and the total revenue generated from your events.
• Best Selling Tickets: Identify the best-selling events or ticket types to optimize future marketing efforts.
• Ticket Sold Today: View the number of tickets sold today for real-time performance analysis.
• Recent Event List: Stay informed on upcoming or past events to manage tickets accordingly.
• Calendar for Events: A built-in calendar to schedule and manage events efficiently.

This dashboard provides powerful features for businesses focused on selling and managing tickets for events, helping you monitor your ticket sales and revenue at a glance.

Dashboard 5: Travel & Booking Ticket Management

The Support Ticket Dashboard is a powerful tool for managing all types of travel-related ticketing, including flight, train, bus, hotel, and taxi bookings. Whether you’re in the travel agency business or offering travel ticket sales directly to customers, this dashboard has all the tools you need to manage bookings effectively.

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Key Features:

• Search Flight: Enable users to search for available flights directly from the dashboard.
• Your Flight Tickets: View and manage all the customer’s current flight bookings.
• Return Flight: Track return flights for customers and offer them an easy way to book or cancel their trips.
• Book Ticket: Allow customers to book new tickets directly from the dashboard.
• Book Return Ticket: Manage and process return tickets for customers.
• Cancel Ticket: Enable customers to cancel their tickets seamlessly through the dashboard.

Whether you’re managing flights, buses, trains, or hotels, this powerful tool provides a seamless experience for both customers and service providers.

Why Choose Etikto Dashboard Template?

The Etikto Ticket Dashboard is your one-stop solution for all types of ticket management. It is designed to help businesses in diverse industries improve efficiency, track performance, and streamline ticketing processes.

• Comprehensive Features: With five unique dashboards, Etikto offers specialized tools for machine rental, event management, support services, and travel bookings.
• Easy to Use: The user-friendly interface makes it easy for both admins and users to navigate and manage tickets.
• Customizable: Tailor each dashboard to suit the specific needs of your business.
• Real-time Updates: Get live data and updates on ticket sales, customer support, and service requests, all in one place.

No matter your industry, the Support Ticket Dashboard is the ultimate tool for optimizing ticket management processes and driving business success.